Privacy Policy

This Privacy Policy explains what information is collected by Arionkoder when you visit the Arionkoder.com website (hereinafter “the Website”), visit any related websites (hereinafter “subdomains”), use any other services provided by Arionkoder, or communicate with us by any means, including by email, phone, messenger, or any other channel. This Privacy Policy also explains how you can control the information we collect, how this information will be used, and how to contact us. This document describes how we protect your personal data.

By registering and accessing the Website, you consent and agree that your personal data will be processed in accordance with the information provided in this document and with the provisions set forth in laws and regulations on protection of personal data which are applicable to Arionkoder in its capacity as owner of data bases and controller of personal data, in charge of its treatment. 

Who we are:

Arionkoder (“Arionkoder”, “we”, “us”) is responsible for the database and controller of the personal data processed through arionkoder.com, its subdomains, and our communication channels.

Purpose: How we use your personal data

For contacting you

We will use your email address, phone number, or and any additional contact details you voluntarily provide us by written or oral means for contacting you and providing you with the services and information that you request; it also allows us to correctly respond to your comments and questions.

For establishing business relationships

If you are an existing Arionkoder client or we reasonably believe that you might want to be our client, we will use your email address, phone number, and any additional contact details you voluntarily provide us by written or oral means for establishing a business relationship, sending you information about our services, and providing you with updates that may be related to your personal and professional interests.

For automated processing

If you visit the website, data about your behavior on the site will be automatically processed by cookies and third-party services to help us better understand your preferences and improve your experience on the website.

For providing you with information

If you have subscribed to our updates, we will use the email address you provided to send information about our services, recent updates, latest products, case studies, and research.

Legal Bases for Processing Data:

Arionkoder collects and processes personal data as necessary to support its services, maintain internal processes, and offer a positive user experience. Processing of personal data is based on the following principles:

Service Delivery – We process data to respond to inquiries, provide requested information to the user and manage potential or ongoing business relationships.

Personal data is stored in databases which are registered with competent authorities and are property of ARIONKODER and are subject to adequate security measures that guarantee its integrity, availability and confidentiality.

Informed consent: Arionkoder shall obtain your free, prior and informed consent for the collection of your personal data and for its processing for the specific purposes for which it was submitted.

Legitimate Business Interests – Data is processed when reasonably necessary for business objectives, including client communication, website operation, and system security. Individuals may object to such processing where applicable.

Analysis of collected and stored data: A verification is carried out by Arionkoder prior to collecting the data to determine whether it is true, fair, adequate, impartial, not excessive, and whether it is appropriate for the purpose for which it was collected.

Revision of data: Arionkoder implements a process for the ongoing review and updating of personal data.

Security measures: Arionkoder adopts physical and logical security measures for the protection of personal data being processed.

Third-Parties and International Transfers:

Third parties

We may work with third-party services to help operate our website and protect your information. These providers are chosen with care to ensure reasonable security measures.

Third-party services

We collect the information you provide and use it solely for the purposes for which you have given your prior written consent. 

Service Providers

We may engage third-party providers to support the delivery of our services. In such cases, Arionkoder is committed to ensuring that these providers comply with the terms, obligations, and data-protection standards outlined in this policy. The transfer of personal data to destinations—whether countries or international organisations—that do not provide an adequate level of protection according to widely recognised international data-protection standards is prohibited. Exceptions may apply in situations such as: international judicial cooperation, exchange of medical information, financial or securities transactions, commitments arising from international agreements between relevant entities, and cooperation between intelligence or enforcement bodies in the fight against organised crime, terrorism, or drug trafficking.

Notwithstanding the above, the competent authorities may authorise a transfer or series of transfers to a destination that does not ensure an adequate level of protection when the data controller provides sufficient safeguards regarding the protection of privacy, fundamental rights and freedoms of individuals, and the exercise of their corresponding rights. Any transfer to a destination deemed inadequate must be preceded by a data protection impact assessment.

International data transfers may also be carried out when you have provided your explicit and unequivocal consent to the intended transfer.

Arionkoder shall inform you of the destination of your data, the role of the data importer, the duration of the transfer, the legal basis supporting it, and the processing activities carried out by the importer.

Organisations participating in recognised international data-transfer frameworks must provide Arionkoder with an express declaration confirming that the guarantees of such frameworks have been extended to the personal data received. If such a declaration is not provided, transfers may proceed on the basis of contractual clauses or other mechanisms authorised in advance by the competent authorities or supported by other valid grounds established under applicable data-protection principles.

Cookies:

The website uses cookies to ensure the website works properly, improve your experience, and analyze usage.

Essential cookies: required for site functionality.

Analytics cookies: help us understand how the website is used.

Preference cookies: remember settings like language or interface preferences.

You can manage or disable cookies through your browser settings or available site tools. Disabling certain cookies may affect website functionality.

Data collected by third-party services:

Our website and its subdomains use third-party services to collect standard internet log information and details about visitors’ behavior patterns, including publicly available contact information associated with visitors and the names of companies with which visitors are associated. To collect this data, we use Google Analytics. We use this data to pursue our legitimate business interests, including detecting the most relevant prospects and/or prospective companies and personalizing our marketing efforts to provide users with personalized content and improve their experience on our website. Google Analytics provides us with information about user behavior such as platforms and browsers used to access the website and subdomains, pages visited on the website and subdomains, the region from which a visitor is accessing the website and subdomains, how a visitor accesses our website and subdomains (e.g. via search engines, referring pages, or direct visits), and other behavioral information. You can find more detailed information about how Google uses information from sites and apps that use its services at Google policies.

How long is your data stored for:

We will retain your data only for as long as necessary to fulfill the purposes for which it was collected, including legal, accounting, or regulatory compliance purposes. Once these purposes have been achieved or retention is no longer necessary, the data will be securely deleted or anonymized.

Your rights as a data subject:

Right to access

You have the right to find out what data is being collected and processed, how it is being used, for how long it is being stored, if your data has been transferred to any third parties, and how you can withdraw your consent for data collection, processing, and use.

Right to rectification

You have the right to request the correction of any personal data that is inaccurate, incomplete, or outdated in the records held by Arionkoder. If you believe that the information we process about you is incorrect or requires updating, you may contact us to have your data amended. We will take reasonable steps to ensure that your personal data is accurate and up to date.

Right to erasure

You have the right to obtain from us the erasure of your personal data when this personal data is no longer necessary in relation to the purposes for which it was collected or otherwise processed, when you withdraw your consent on which the processing was based, or when your data is processed illegally.

Right to restrict processing

You have the right to restrict us from processing your data if:

• You contest the accuracy of your personal data; in this case, we shall not process your data for a period sufficient for us to verify the accuracy of the personal data. The processing is unlawful, and you oppose the erasure of your personal data and request the restriction of its use instead.
  
  
  

• Your personal data is no longer needed for processing, but is still required by you for the establishment, exercise, or defence of legal claims.

• You object to processing your personal data on grounds related to your particular situation; in this case, we only have the right to process your personal data if we provide legitimate grounds for processing it that are more compelling than your grounds for not processing.

Right to object 

You have the right to object to the processing of your personal data when it is based on Arionkoder’s legitimate business interests. This includes, for example, direct marketing communications or analytics processing conducted to improve our services.

Upon receipt of your request, we will review it promptly and, where applicable, cease the processing activities to which you object.

Exercise of rights

You may exercise your rights of access, rectification, updating, inclusion, erasure, objection  before Arionkoder sending an email to hello@arionkoder.com.

Arionkoder shall reply to the request for exercise of the above-mentioned rights within a period of 15 calendar days, except in complex cases where additional time may be required. The exercise of all rights corresponds exclusively to the data subject, duly proving identity, or through a duly authorised representative.

How to withdraw your consent for collecting, processing, and using your data:

You have the right to withdraw consent for collecting, processing, and using your data at any time. If you are receiving our emails, you can unsubscribe by clicking the Unsubscribe button in any email or by just replying with a request to unsubscribe.

Data Security Measures:

We take the protection of your personal data seriously and use appropriate measures to keep it safe and secure, such as:

• Encryption at Rest: Data stored on our infrastructure, including data hosted in the CRM, is protected using industry-standard encryption algorithms (e.g., AES-256).

• Encryption in Transit: We secure data transfer between you and our servers, as well as communication with our service providers (HubSpot), using advanced security protocols (TLS/SSL 1.2 or higher).

• Strong Authentication: We implement Multi-Factor Authentication (MFA/2FA) for access to our internal systems, minimizing the risk of unauthorized access.

• Pseudonymization: We apply pseudonymization techniques to personal data whenever technically feasible, to limit the direct identification of the data subject.

Privacy Policy updates:

We will update this Privacy Policy, following common industry practices, as needed.

Privacy Inquiries and Requests:

For any questions about this Privacy Policy or to exercise your data protection rights, please contact us at: hello@arionkoder.com