Insights to Inspire / Leadership and Business
Crafting Unforgettable Experiences: How the Right Crew Elevates Customer Uniqueness
Eric Tornquist
No matter the industry, exceptional experiences leave a lasting impact. Whether it’s top-notch service at a hotel, an outstanding shopping experience, or excellent customer care at a garage, these moments stick with us—and the same is true for tech team augmentation. At Arionkoder, we take pride in delivering outstanding experiences and building strong, lasting relationships […]
Crafting Unforgettable Experiences: How the Right Crew Elevates Customer Uniqueness
No matter the industry, exceptional experiences leave a lasting impact. Whether it’s top-notch service at a hotel, an outstanding shopping experience, or excellent customer care at a garage, these moments stick with us—and the same is true for tech team augmentation. At Arionkoder, we take pride in delivering outstanding experiences and building strong, lasting relationships with our clients, the right way.
Today, I want to focus on one key pillar that constantly sets Arionkoder apart: building the right teams. The other two pillars—pursuing genuine connections and creating magic—are equally vital, but let’s start with what makes our teams exceptional.
Creating the right teams to serve you is a deliberate, disciplined, and profoundly intentional process. Every decision, from the smallest to the most significant, is made with the bigger picture in mind: delivering an exceptional tech team augmentation experience that genuinely makes a difference to you. This meticulous approach ensures that you can trust in the quality and dedication of our teams.
We’ve learned that by hiring exceptional people, nourishing their growth, and investing in their professional and personal development, they naturally give more of themselves to your projects and goals. We take the time to get to know each individual personally, identifying their strengths and creating opportunities for them to shine.
This approach allows us to build strong teams and attracts more exceptional talent. Our carefully designed recruitment process, which takes just 17 days, evaluates hard skills, soft skills, and cultural fit, ensuring we can meet the needs of your tech project.
But hiring is just the beginning: retaining the people who go the extra mile is equally important. Our People and Culture team implements active listening strategies and skill development programs that help our Arionics perfect their abilities, learn new ones that excite them, and deliver even more value to you. We also provide candid feedback in an atmosphere of trust, respect, and transparency to ensure continuous improvement across the board.
Once our people are in, we focus on team-building. We foster bonds that ensure smooth collaboration through daily meetings, in-person activities, and carefully curated initiatives that keep our team engaged. The result? Attrition rates are below the industry average. We’re proud because we love our people, but we’re also pleased because it protects your projects from continuity risks. With Arionkoder, your projects flow seamlessly.
And just as we do it, you can too. Remember that the right person is better than simply the best person, and that recognizing and retaining incredible talent is crucial in this era of constant change.
Join me next week as we explore the second pillar of the Arionkoder difference: pursuing genuine connections.